CCTV cameras could be used to monitor the quality of services provided by care homes under new plans from the health and social care watchdog.

The Care Quality Commission is proposing the potential use of hidden surveillance due to the number of high-profile abuse cases in recent years.

Chief Inspector of Adult Social Care, Andrea Sutcliffe also outlined plans for revising the regulations of social care describing how CCTV might be used to make services safer; “we would like to have an open conversation with people about the use of mystery shoppers and hidden cameras, and whether they would contribute to promoting a culture of safety and quality, while respecting people’s rights to privacy and dignity.

Zoltan Serfozo
Zoltan Serfozo
2022-02-04
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Absolute super service and great experience. Lee was very helpful from start to finish and all engineers done a superb job. From getting in touch for the first time to all the way up to completion everything went super easy and super smooth. Constant communication and a very experienced, professional team. The new CCTV system is running like a dream. Can't recommend them enough. Many Thanks guys
Stuart Orrin
Stuart Orrin
2021-11-04
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we've used these guys for several years to install and maintain our security cameras and always found them straightforward and easy to deal with - definitely recommended
stu dunston
stu dunston
2021-10-27
Trustindex verifies that the original source of the review is Google.
We have used I-HT before on our previous install of CCTV and after 3 years of flawless service we decided to upgrade. One phone call we got rough idea of cost and survey date. The Chap turned up on time, run through the options and spec’d a great system which turned out to be great value when checked on the internet. The Installation team turned up on time as promised, and fitted system with minimum disruption to our office, everything was left tidy and run though the use. A check up phone a week later to ensure we were happy. I wouldn’t go anywhere else. 5 Stars