Fieldens OTR Ltd Case Study - I-HT CCTV Installation

Client: Kirstie Duncan

Location: Suffolk

I’m happy to recommend them to others and have already passed on their details

Who are Fieldens?

Fieldens was established in the early 1980’s and is an independent tyre and wheel supplier. They’re based outside of Stowmarket in Suffolk and can serve any customer across the UK. They specialize in providing wheels and tyres to all types of agricultural vehicles down to small trailers as well as for personal vehicles.

In 2018, OTR, an American-owned tyre company purchased Fieldens, forming Fieldens OTR Ltd. OTR was keen to expand its business in the agricultural tyre business in the UK.

Requirements

I-HT were asked to look at providing a solution to look at covering main areas of the site with CCTV coverage to monitor day to day operations as well as provide a high level of security for the site. An initial number of nine cameras were proposed which would provide coverage for all highlighted areas, with enough capacity left within the scope of supply to add cameras when they look at developing the site in the future.

Solution

To provide a higher level of security to entrance and main access areas, we installed the new Active Deterrence (TiOC) cameras into these areas. Once these cameras are installed and set up with either Virtual Tripwires or Intrusion Zones, they will not only provide a real time alert to the CCTV user that an event alarm has been triggered during set time parameters but these cameras will also flash blue and red lights and sound a very loud alarm if required.

Advanced wireless bridges allow to us monitor all areas around the many remote buildings that would have proven very difficult using traditional cable methods. As there were two areas from which the system needed to be monitored, we installed additional monitor interface viewing boxes into these areas which allow our customer full accessibility of the CCTV system independently in each of these areas.

What the Customer Said About our Services

After the installation Fieldens business manager Kirstie added that…

“The first consultation visit was very thorough and clear, the system is brilliant and camera images are very clear. I-HT were very professional and excellent value for money. The engineers Mark and Sam were a pleasure to have on site, both of them professional, courteous & very thorough. I’m happy to recommend them to others and have already passed on their details.”

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christopher lewis

This company is the only company I would use for all my home security and air con requirements. I have had three air con units fitted. The installation team go to great lengths to minimise disruption and to clean up after themselves. They do not leave until the customer is happy with the installation and that the customer knows how it works. Booking a service is easy and the staff are Polite and knowledgeable. Customer service is a priority for this company. Well done and thank you.

The Wizard

The Answer My Friend Is Blowing In The Wind - new split aircon unit installed. Provides chilled air when the sun comes out and warm air when it does not. Painless professional install. Luvly jubbly.

Maximilian Davies

Brilliant firm, quick and efficient. Sam installed our air-con and provided an excellent service

iDeas Design Consultants Ltd

We recently had a new camera and alarm system installed by I-HT in our office. The service was excellent and the install and set up was done in less than an hour. I can control everything from my phone which is fantastic. I would highly recommend I-HT.

Vicki Bartley

Very professional and helpful company.

Paul Ayer

CCTV has paid for itself already. Great design and service Would definitely recommend

Jayne Moore

Excellent company to work with. We have recently upgraded our CCTV with I-HTT as we were happy with the service we received with our original equipment they provided. If ever we have a problem which is usually operator error rather than the equipment we have made a call and the response and help is arranged very quickly, either over the phone or a technician comes to our premises. As a company we have no negatives. It's always a relief when a company offers a service and they actually meet there promises. I would definitely recommend.

Les Belcher

Excellent service over the years that we have been with them, Lee and the engineers have always responded quickly to any problems or queries that we have had.

Kirstie Duncan

We stumbled across I-HT CCTV a few years ago now and, quite simply, have never looked back! Professional advice and support ensuring you get the best product possible! I have never known a Company who are so committed to being customer-focused and ensuring that their customers are happy. Whether it be the Installation Team or Admin Team, their polite, professional service is second to none. As our Company has grown, I-HT has become and integral part of our safety & security arsenal - I really have no idea how we managed before them. Thank you Lee & Team for all you do in keeping our wheels rolling!

Sean Kelly

After some let’s say unfortunate events!We contacted IHT to design a security system.Lee was very good,understanding our needs and providing a system to give us a piece of mind with security.We are now installing with IHT on our other sites, I would highly recommend their systems and service.