CCTV is incredibly useful for a wide range of different businesses. It can be used to deter prospective intruders, ensure that your employees adhere to company policy and catch would-be thieves and other criminals. Here at I-HT, we aim to provide reliable HD CCTV systems that won’t break down or fail with prolonged use. However, even the most well-designed CCTV systems need to be maintained and serviced regularly. If you want your system to remain functional for years, you should have maintenance work carried out at regular, scheduled intervals. Nevertheless, if your system shows signs of damage or develops a fault, you shouldn’t wait for your next scheduled maintenance session: you should have it serviced or repaired immediately. But what faults and signs of damage do you need to look out for?

  1. Camera faults

The most obvious problems that can occur in a CCTV system are physical camera faults. For example, if a camera is designed to rotate in order to cover a wide area or track motion, it might become stuck and stop moving. Alternatively, a camera may break down suddenly and stop recording altogether. Physical faults with individual cameras leave gaps in your overall CCTV coverage and should be addressed immediately.

  1. Software errors

Modern digital CCTV systems are controlled by advanced software. This makes them much more sophisticated and responsive than old-fashioned analogue systems. However, software systems can develop faults that should be corrected as soon as possible. For example, the time-code associated with each piece of CCTV footage is controlled by software, so it’s possible for it to go out of sync and become incorrect. Software errors can also affect how your CCTV cameras behave (for example, by failing to turn them on and off at the appropriate times) and even whether your footage gets saved properly. If your CCTV system starts to behave in an unusual way that can’t be explained by a faulty camera, it probably has a software error. You should have the system serviced and corrected as soon as you become aware of this error.

  1. Hardware problems

It’s easy to miss hardware problems that don’t directly affect your CCTV cameras. However, they can undermine your system in the long-run. In particular, you should look out for frayed wires and physical damage to your data storage facilities. Even if they don’t seem serious, you should have these issues fixed without delay.

If your CCTV system needs to be repaired, serviced or maintained, contact us today. We can help.

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christopher lewis
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This company is the only company I would use for all my home security and air con requirements. I have had three air con units fitted. The installation team go to great lengths to minimise disruption and to clean up after themselves. They do not leave until the customer is happy with the installation and that the customer knows how it works. Booking a service is easy and the staff are Polite and knowledgeable. Customer service is a priority for this company. Well done and thank you.
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The Wizard
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The Answer My Friend Is Blowing In The Wind - new split aircon unit installed. Provides chilled air when the sun comes out and warm air when it does not. Painless professional install. Luvly jubbly.
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Maximilian Davies
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Brilliant firm, quick and efficient. Sam installed our air-con and provided an excellent service
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iDeas Design Consultants Ltd
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We recently had a new camera and alarm system installed by I-HT in our office. The service was excellent and the install and set up was done in less than an hour. I can control everything from my phone which is fantastic. I would highly recommend I-HT.
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Vicki Bartley
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Very professional and helpful company.
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Paul Ayer
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CCTV has paid for itself already. Great design and service Would definitely recommend
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Jayne Moore
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Excellent company to work with. We have recently upgraded our CCTV with I-HTT as we were happy with the service we received with our original equipment they provided. If ever we have a problem which is usually operator error rather than the equipment we have made a call and the response and help is arranged very quickly, either over the phone or a technician comes to our premises. As a company we have no negatives. It's always a relief when a company offers a service and they actually meet there promises. I would definitely recommend.
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Les Belcher
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Excellent service over the years that we have been with them, Lee and the engineers have always responded quickly to any problems or queries that we have had.
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Kirstie Duncan
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We stumbled across I-HT CCTV a few years ago now and, quite simply, have never looked back! Professional advice and support ensuring you get the best product possible! I have never known a Company who are so committed to being customer-focused and ensuring that their customers are happy. Whether it be the Installation Team or Admin Team, their polite, professional service is second to none. As our Company has grown, I-HT has become and integral part of our safety & security arsenal - I really have no idea how we managed before them. Thank you Lee & Team for all you do in keeping our wheels rolling!
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Sean Kelly
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After some let’s say unfortunate events!We contacted IHT to design a security system.Lee was very good,understanding our needs and providing a system to give us a piece of mind with security.We are now installing with IHT on our other sites, I would highly recommend their systems and service.